2020 showed us that our normal ways of making decisions aren’t good enough. Traditional approaches to decision-making start with the assumption that...

In 2020, leaders were reminded that asking the right question can be more valuable than having the right answer. For many people 2020 was one of the...

According to a McKinsey study* from October 2020, organizations implemented changes to increase remote working and collaboration 43x faster than they...

Resilient organizations learned to let go of their need for certainty in 2020. In more ordinary times, detailed planning could minimize wasted time...

What did 2020 reveal about what is possible?

2020 was hard. We struggled to survive the COVID-19 pandemic. Millions of people fought for racial...