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Playbook: From Plan to Predict to Plan to Change

Resilient organizations learned to let go of their need for certainty in 2020. In more ordinary times, detailed planning could minimize wasted...

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New Ways of working for 2021 and Beyond

What did 2020 reveal about what is possible?

2020 was hard. We struggled to survive the COVID-19 pandemic. Millions of people fought for racial...

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Lessons Learned on the Role of Data in Driving Change and Inclusion

I’ve always had a fraught relationship with numbers and data. Some of my earliest memories are of doing math with my grandmother, a retired Hong...

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Diagnosing Opportunities for Change

This article is the first of an ongoing series, “You Watch What You Measure” on how we are evaluating and measuring our impact at August.

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